FAQ

Tokens are a virtual currency used on our platform. Each job interview session costs a certain number of tokens. You can buy tokens in various packages or receive them as a bonus.

The cost depends on the operation: a standard interview simulation and CV analysis each cost 1 token. A more advanced, multi-stage recruitment path costs 3 tokens.

You can buy tokens in the 'Tokens' section of your profile.

No, purchased tokens do not have an expiration date. You can use them at any time after purchase.

To start a session, click the 'Start Training' button on the main page.

A standard session lasts about 15-30 minutes, but you can end it at any time. The length depends on the type of interview and your answers.

Yes, you can pause a session at any time. The session will be saved, and you can return to it or start a new one.

We offer various types of interviews: technical, behavioral, for different positions (developer, manager, salesperson), and various difficulty levels.

We support files in PDF, DOC, DOCX, and TXT formats. The maximum file size is 5MB.

CV analysis usually takes 1-3 minutes. You will receive a detailed report with an assessment, strengths, and recommendations.

Yes, all uploaded files are encrypted and stored securely. We do not share your personal data with third parties.

Yes, you can upload and analyze different versions of your CV. Each analysis costs 1 token.

Go to account settings, click 'Security', then 'Change Password'. After entering a new password, you will receive a confirmation email.

Yes, you can delete your account in your profile settings. Please remember that this operation is irreversible.

Yes, conversations are recorded solely for analysis and feedback purposes. Recordings are stored securely and you can delete them at any time.

Yes, invoices are available for all purchases. You can request an invoice through your user panel. VAT invoices require providing full company details.

We accept credit/debit card payments, BLIK, bank transfers, and other popular payment methods.

Refunds are possible in special cases. Please contact our support team to discuss your situation.

Go to 'Account Settings' → 'Export Data'. The system will generate a file containing all your data and send it to your email.

You can export all your personal data, including your profile, training sessions, payments, CV, and token transaction history.

The data are exported in JSON format, which is a structured, commonly used data format.

The data export is instantaneous. After clicking the button